For ages 21 and above only
v2254 Responsible Gaming — Your Safety Is Our Priority
Enjoy entertainment with awareness. v2254 provides various tools and support to keep you safe — so that gaming is always fun, not a burden.
Age 21+ Required
Responsible Gaming FAQ
Find answers to frequently asked questions below.
Go to the "Responsible Gaming" section in your account settings to set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately, but increasing it requires a set waiting period (cooling-off period). If you have any issues, let us know via live chat.
Yes. Any balance in your account before activating self-exclusion can be withdrawn. Once you submit the self-exclusion request, our team will help you complete the process. The minimum withdrawal amount is ৳800.
A time-out is a temporary break — from 1 day up to 6 weeks. Once the set period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is long-term — for 6 months or more. Any attempt to create a new account during self-exclusion will be cancelled.
Some common signs: spending more than your budget, feeling the urge to keep playing after a loss, hiding your gaming, not being able to give time to your family, and feeling restless when you cannot play. If any of this sounds familiar, contact our support team right away.
Yes. v2254 follows a strict age verification process and only allows people aged 21 or above to create an account. However, keeping your device secure is your responsibility — log out of your account and keep your password safe.
When Reality Check is turned on, you will receive a pop-up notification at set intervals. It shows your total session time, the amounts deposited and withdrawn, and your current balance. It keeps you informed and helps you make the right decisions.
Enjoy the v2254
Gaming World Safely
Play responsibly — keep entertainment within limits and enjoy yourself.